Privacy Policy
Last updated: 24 May 2026
RetainerMeter is designed as a local-first desktop app. Your client records, hours, billing records, invoice data, and backups are stored on your own device unless you choose to send or upload them somewhere yourself.
1. Data stored by the app
The app stores configuration, client details, work entries, invoice records, and backup files locally on your device. RetainerMeter does not upload this app data to our servers as part of normal use.
2. Data you may send to us
If you email us, request support, join a beta list, buy a licence, buy maintenance, or report a problem, we may receive your name, email address, payment or licence details, messages, screenshots, attachments, and any information you choose to include.
3. Payments and licences
Payments, licence keys, subscriptions, taxes, invoices, and receipts may be handled by third-party providers such as a payment processor or licence platform. Those providers process payment and account data under their own terms and privacy policies. We do not need or want your full card details.
4. Website and email infrastructure
The website and download files may be hosted through infrastructure providers such as Cloudflare. They may process technical logs such as IP address, browser details, request URLs, timestamps, security events, and performance data. Email may be routed through email providers before it reaches us.
5. Analytics
If website analytics are enabled, we use them to understand basic traffic and download interest. We do not use analytics to inspect your local app data.
6. How we use information
- To provide downloads, licences, maintenance, support, and updates.
- To respond to messages and bug reports.
- To process payments, tax, invoices, and subscription status.
- To protect the website, downloads, and licence systems from abuse.
- To comply with legal, tax, accounting, and business record obligations.
7. Sharing
We do not sell your personal information. We may share necessary information with service providers who help operate the website, email, payments, licences, downloads, analytics, support, accounting, or legal compliance. We may also disclose information if required by law.
8. Retention
We keep support, licence, payment, and business records only as long as reasonably needed for the purposes above, including tax, accounting, support history, fraud prevention, and legal obligations.
9. Your responsibilities
Because RetainerMeter stores app data locally, you are responsible for protecting your device, controlling access to it, and maintaining backups of your business data.
10. Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain uses of your personal data. You may also have the right to complain to a data protection authority.
11. Contact
Privacy questions: [email protected]